HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Compatible with HP Spectre x360 Pro / HP Probook 11 / HP Probook 430 / HP Probook 640
Includes Accidental Damage Protection
Does not cover theft
Excess fee of $55+GST per claim & limited to 3 parts per calendar year
Bundles
Recommended bundles
Build your own bundle
Accessories
Features
We’ll be there the next business day[1]
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Protect against accidents
Accidents happen. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.
[1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.